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Customer Service Representative (Market Research) in Cleveland, OH at Headway Workforce Solutions

Date Posted: 1/4/2019

Job Snapshot

Job Description

On behalf of Cabinets To Go, Headway Workforce Solutions is hiring dependable and self-motivated individuals who are passionate about market research. The Data Collector hired for this position will be responsible for recording consumer contact information, and promoting store visits at The Great Big Home & Garden Show.

The Home Show will take place Friday, February 1st – Sunday, February 10th. Pay for the position will be $17/hr. We are hiring two Data Collectors for this 10 day show.


Position Information:
  • Collect customer data using a lead form
  • Hand out catalogs, coupons, and store business cards
  • Set up and tear down of the booth at the trade show
  • Set up the booth the day before the show begins – Tear down the booth on the last day – Return booth materials to the store by 9 am Monday
  • All other duties as assigned

Requirements:
  • Remain engaged and responsive to attendees
  • Ability to stand and walk for long periods of time
  • Must be available to work all dates and times
  • Dedicated to hitting the goals outlined by the project
  • You must be self-motivated and willing to follow specific direction
  • Must be willing to work the show each day from open to close

Location:
  • 1 I-X Center Dr, Cleveland, OH 44135

Dates:

First Data Collector Shift:

  • Thursday, January 31st: Booth set up - TBD
  • Friday, February 1st: 11:00 am – 9:00 pm
  • Saturday, February 2nd: 10:00 am – 9:00 pm
  • Sunday, February 3rd: 10:00 am – 5:00 pm
  • Monday, February 4th: 11:00 am – 9:00 pm
  • Tuesday, February 5th: 11:00 am – 9:00 pm

Second Data Collector Shift:

  • Wednesday, February 6th: 11:00 am – 9:00 pm
  • Thursday, February 7th: 11:00 am – 9:00 pm
  • Friday, February 8th: 11:00 am – 9:00 pm
  • Saturday, February 9th: 10:00 am – 9:00 pm
  • Sunday, February 10th: 10:00 am – 6:00 pm

Paid Phone Training:
  • Tuesday, January 29th @ 11:00 am ET

Physical Demands:

While performing the duties of this job, the employee is regularly required to walk, stand, use their hands and fingers, grasp, reach, climb, lift, stoop, kneel, crouch, talk, hear, and use repetitive motions, as well as the following:

  • Be exposed to fumes and odors as might be expected in any indoor environment
  • Stand, walk, and climb stairs
  • The employee is required to exert up to 50 pounds of force occasionally, and/or up to 42 pounds of force frequently, and up to 10 pounds of force constantly to move objects
  • Ability and willingness to stand for the entirety of your shift
  • Must be physically able to stand, walk and go up and down stairs
  • Ability to set up and tear down the show booth
  • Must be able to communicate effectively through speech and listening in loud and crowded locations

Compensation:
  • $17 per hour (Will increase to $20/hr as long as you report to work each and every day that you are assigned)

Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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