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Customer Service Representative (Market Research) in Aurora, IL at Headway Workforce Solutions

Date Posted: 12/4/2018

Job Snapshot

Job Description

On behalf of Envirosell, Headway Workforce Solutions is hiring Customer Service Representative's to work on a short-term market research project surveying guests as they exit a local mall in order to gather information related to their experience!

The project is scheduled to take place Thursday, 12/13 – Saturday, 12/15. This is a three day assignment.

What You'll Do:
  • Work with data collector partner to identify eligible guests
  • You will ask guests to complete a short survey on a project provided tablet as they exit the location
  • Overcome objections in order to gain participation  
  • Assist participants with using a Tablet device, as needed

Data Collection Dates:
  • December 13th – December 15th
  • 11:00 am – 7:00 pm each day

  • Aurora, IL

  • $17 per hour – Increased to $20/hr if all shifts are completed

Physical Requirements:
  • Ability and willingness to stand for the entirety of your shift
  • Must be physically able to stand, walk and go up and down stairs
  • Must be able to communicate effectively through speech and listening in loud and crowded locations
  • Must read text verbatim from a hand-held tablet screen
  • Must physically transport hand-held tablet, equipment, and materials. Up to 15 pounds
  • Be exposed to fumes and odors as might be expected in any indoor environment

Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.