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Assistant Concession Manager in Durham, NC at Headway Workforce Solutions

Date Posted: 1/4/2019

Job Snapshot

Job Description

Are you energetic, friendly, reliable, and FUN? Are you a team player who thrives in fast-paced work settings?

If so, we want you to join America’s Favorite Minor League Team... the Durham Bulls!

We are seeking an experienced Assistant Concessions Manager to work at the Historic Durham Bulls Stadium as a part of the Bull City Hospitality group for the 2019 season. This is a seasonal role with full-time hours with some extended hours. As an Assistant Concession Manager you will be responsible for the development and execution of the operation’s ordering and inventory management, facility cleanliness and operational abilities, training of employees, and ensuring customers are satisfied with their service. An ideal candidate for this role has at least 2 years of experience in a supervisory role in the food, beverage or hospitality field and has a passion for baseball!

As an Assistant Concessions Manager, you will:
  • Inventory Management
    • Coordinate with Concessions Manager to ensure par levels are met for all events
    • Order and receive product, maintain stock levels
    • Proper storage of all product in accordance to health standards
    • Issue and stock food and beverage areas before and during events
    • Control costs by staying aware of quality, quantity, current pricing and understanding of previous sales numbers
    • Maintain the correct cost on all food and beverage inventory, including pre-event, weekly and monthly inventories
    • Maintain constant contact with Chef, Sales Department, Accounting, and Operations regarding purchases for all events
    • Establish warehouse processes and systems to ensure minimal shrink
    • Check all deliveries against invoice and ensure all supplies are delivered as listed
  • Employee Management
    • Interview, hire, train, schedule, plan, and assign work for employees
    • Appraise performance, rewarding/disciplining employees
    • Address complaints and resolve problems
    • Oversee and enforce all company, industry, and local health policies
    • Ensure safety of self and all persons within the facility
    • Act as a liaison for management and associates
  • Equipment Management
    • Coordinate the cleaning, repairing, and replacement of equipment
    • Install and maintain point of sale system
  • Nonprofit Group Management
    • Recruit nonprofit groups to work in concession stands and other areas of the ballpark
    • Develop and execute a successful nonprofit group program
    • Calculate nonprofit group commissions.
  • Perform and complete other tasks as assigned by management

  • High School Diploma or GED required
  • At least two (2) years of supervisory or management experience within food and beverage, hospitality, or related field
  • Excellent written and verbal communication skills with the ability to multi-task, work independently, and prioritize in a high stress, fast-paced environment
  • Flexible availability to work extended hours (up to 60-80 hours – overtime will be compensated) due to business requirements based on event driven schedule; extended hours, late nights, weekends and holidays
  • Customer service-oriented with the ability to interact with guests and all levels of management throughout the organization
  • Team player
  • Knowledge of accounting policies and procedure and POS Systems
  • Proficient in Microsoft Excel, Outlook, Word, and PowerPoint
  • Must be able to lift fifty (50) pounds, up to lifting kegs with the team technique
  • Certified in Servsafe and operation of Forklift preferred
  • Must be willing and able to pass a pre-employment criminal background check and drug screen

Physical Requirements:
  • Must be able to see, and communicate through speech and listening
  • Must be able to stand for extended periods of time

Perks include generous discounts on all tickets and merchandise when you present your employee badge! Enjoy a fun and exciting atmosphere in our beautiful newly-renovated stadium, a set schedule, and meet your favorite MiLB mascot, Wool E. Bull!

Don’t forget to sign up to attend our Job Fair January 26th, 2019 from 9 AM – 12 PM at the PNC Triangle Club located at the Durham Bulls Athletic Park. We hope to see you there! RSVP here:

About Headway Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedicated to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit:

Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.