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Assistant Manager in Burlingame, CA at Headway Workforce Solutions

Date Posted: 8/1/2018

Job Snapshot

Job Description

On behalf of Balsam Hill, Headway Workforce Solutions is seeking an enthusiastic and experienced individual to assist the Store Manager with running our 1561 Adrian Rd. Burlingame, CA retail store. In this role, you will have the opportunity to help ensure that our customers experience the magic of Balsam Hill in an inspired holiday setting, while acting as the Store Manager’s right hand and receiving management training.

The Assistant Store Manager will work with the Store Manager to create a positive work environment that ensures customer satisfaction, maximized productivity, and sales. From assisting in managing store associates to operations, inventory management, merchandising, and customer engagement, the Assistant Store Manager will help oversee the daily operations of our Retail Store. We are especially excited about candidates who have a proven track record of retail success and creating customer-centric shopping experiences! This position is full time, seasonal, offering a starting rate of $19.00/hour.

What you’ll do:
  • Assist with daily store operations and increase profitability by achieving sales and operating targets
  • Help develop and inspire a top-performing store team who drive business and exceed customer expectations
  • Assist in holding the team accountable for upholding brand values, standards, and policies during Management on Duty (MOD) shifts
  • Communicate relevant customer feedback to Store Manager to help develop and execute a strategy to drive sales and build customer loyalty
  • Demonstrate exemplary customer service and selling skills
  • Communicate openly to create an environment where all associates are treated fairly and with dignity and respect

What you bring to the table:
  • Passion for exemplary service, extreme attention to detail, enthusiasm for Christmas
  • 2+ years experience with retail store operations with a proven retail sales record
  • Proficient with Microsoft Office Suite
  • Honest, enthusiastic, and hard-working, not afraid to roll up your sleeves and get the job done
  • Demonstrated conflict management and resolution skills, excellent time management, and organizational and multi-tasking abilities
  • Strong communication and problem solving skills
  • Flexible and able to perform other various duties as required

Physical Requirements:
  • Required to walk, stand, and use their hands and fingers, grasping, reaching, climbing, lifting, stooping, kneeling, crouching, talking, hearing and repetitive motions
  • Exert up to 30 pounds of force occasionally, and/or up to 42 pounds of force frequently, and up to 10 pounds of force constantly to move objects

About Balsam Brands:

Balsam Brands is a multi-brand eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity to those who are seeking to have a meaningful impact in a fast-paced, high-energy environment. We love to reimagine eCommerce and retail in ways that thrill our customers, and to leave a lasting impact on the world around us. We have fast-growing teams in the Bay Area, Boise, Manila, and Dublin.

The company's outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.

About Headway:

Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedicated to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit:

Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.