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Bilingual Part-Time Telephone Interviewer in Ann Arbor, MI at Headway Workforce Solutions

Date Posted: 2/2/2018

Job Snapshot

Job Description

Are you looking for a temporary part-time position that allows you to work independently and could lead to future opportunities? Do you like speaking on the telephone? Can you commit to variable part-time hours including some evenings and weekends?

If so, you could be a perfect fit for this job! We at Headway Workforce Solutions are partnering with the University of Michigan Survey Research Center (SRC) to find eager and organized Bilingual Spanish/English Part-Time Telephone Interviewers to work in a 61-station phone lab in Ann Arbor, MI. The SRC conducts some of the most widely cited and influential studies in the world. At the SRC, telephone interviewers are an important part of the survey process and are responsible for accurate and thorough data collection.

Bilingual Spanish/English Interviewers are often phoning people who have already agreed to take part in the study. The data collected is about important topics like health, careers, confidence in the economy, family and friends in your social network, risk for suicide among teens and soldiers, and many others.


Why you'll love working for us:
  • A chance to learn about social research working at an industry leader
  • Opportunities to work future studies based on your performance
  • You'll be providing important, meaningful data for use in official research
  • U-M SRC is one of the most prominent and successful research firms in America today

What you'll get:
  • Paid training
  • Certified English/Spanish bilingual interviewers will receive an additional pay differential
  • On-campus location convenient to public transportation
  • Opportunity to work on additional projects after completing your study assignment
  • Learning new skills and best practices in telephone interviewing
  • $15.75/hour

Are you able to:
  • Speak, read and write Spanish and English fluently
  • Confidently use Windows-based computers
  • Communicate effectively by phone
  • Availability to work at least 20 hours a week, primarily evenings and weekends; some daytime shifts may be available.
  • Work until the end of your project (as little as 6 months, or long-term)
  • Self-motivate to get to work and achieve goals
  • Portray a professional demeanor at all times

This role will work on one of the below studies:
  • Monitor the Future Non-Response Study
  • Health and Retirement Study 2018
  • Army Study to Assess Risk and Resilience in Servicemembers
  • Surveys of Consumer Attitudes

The Institute for Social Research at the University of Michigan seeks to recruit and retain a diverse workforce as a reflection of their commitment to serve the diverse people of Michigan, to maintain the excellence of the university, and to ground their research in varied disciplines, perspectives, and ways of knowing and learning.#hws