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Driver Qualification Specialist in Indianapolis, IN at Headway Workforce Solutions

Date Posted: 2/26/2019

Job Snapshot

Job Description

Headway Workforce Solutions is currently seeking a Driver Qualification Specialist for a contract opportunity in Indianapolis, IN. This is a great opportunity to work with a global leader among background check companies.

Processing/Auditing images of documents (Drivers License, Motor Vehicle Report, etc.) through an image workflow queue. Requires superior attention to detail, experience working in multiple systems/platforms, data entry accuracy and ability to reach required productivity requirements.


As a Driver Qualification Specialist you will:
  • Learn and remain informed of market related documents and regulations pertaining to Driver Qualification (DQ) and FA’s specific clients. Training will be provided by FA.
  • Learn and stay informed of client-specific service delivery requirements and SLAs.
  • Audit submitted DQ documents for accuracy.
  • Monitor various work queues (email, electronic images, hard copy documents, etc.) for new, pending or updated service elements that require activity
  • Work on any special project or new client implementation as assigned.
  • High-level of multi-tasking
  • Shifting priorities
  • Deadline and work quality-based performance management
  • Pleasant, professional work environment (cubicles)
  • Heaving computer and phone-based activity.
  • Complete all other tasks as assigned.

Minimum Qualifications:
  • High School graduation/GED Required
  • MS Office and MS Outlook experience required
  • Data Entry
  • Problem Solver
  • Ability to research
  • Understanding of regulations, documents and codes pertaining to Driver Qualification (FA will provide initial and on-going training for this area).

Physical Requirements:
  • While performing the duties of this job, the employee is frequently required to walk, stand, sit, talk or hear. 
  • The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.

Additional Information:
  • This is a 5 month contract
  • 40 Hours per week
  • Work Schedule: 8:00 am – 5:00 pm Monday - Friday

Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits