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Store Manager in Cherry Hill, NJ at Headway Workforce Solutions

Date Posted: 8/1/2018

Job Snapshot

Job Description

On behalf of Balsam Hill, Headway Workforce Solutions is seeking an enthusiastic and experienced individual to manage our Cherry Hill Mall retail store. As the Store Manager, you will have the opportunity to ensure our customers experience the magic of Balsam Hill. This location will be a flagship store on the East coast, transitioning from inspiring holiday décor to high quality furniture and decorations when the holiday season concludes.

The Store Manager will be responsible for creating a positive work environment that ensures customer satisfaction, maximized productivity, and sales. From managing store associates to operations, inventory, merchandising and customer engagement, the Store Manager will help oversee the daily operations of our Retail Store. We are especially excited about candidates who have previous retail management experience, design experience, and a proven track record of retail success and creating customer-centric shopping experiences! This position is full time, permanent, offering a starting rate of $21/hour + benefits.

What you’ll do:
  • Manage daily store operations and increase profitability by achieving sales and operating targets while demonstrating exemplary customer service and selling skills
  • Appropriately escalate customer concerns to the Customer Service team
  • Communicate daily with operational management teams
  • Develop and inspire a top-performing store team who drive business and exceed customer expectations
  • Hold team accountable for upholding brand values, standards, and policies
  • Develop and execute strategy to drive sales and build customer loyalty
  • Ensure timely execution of short and long term retail strategy and action plans, including implementing merchandising plans and displaying promotional signage and materials
  • Communicate openly to create an environment where all associates are treated fairly and with dignity and respect
  • Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, risk management, merchandise management, and loss prevention

What you bring to the table:
  • 5+ years of experience managing retail store operations with a proven retail sales record
  • Passion for exemplary service, extreme attention to detail, design, and enthusiasm for Christmas
  • Bachelor’s Degree desired
  • Proficient in Microsoft Office Suite
  • Honest, enthusiastic and hard-working, not afraid to roll up your sleeves and get the job done
  • Demonstrated conflict management and resolution skills, excellent time management, and organizational and multi-tasking abilities
  • Strong communication and problem solving skills
  • Flexible and able to perform other various duties as required

Physical Requirements:
  • Required to walk, stand, and use their hands and fingers, grasping, reaching, climbing, lifting, stooping, kneeling, crouching, talking, hearing and repetitive motions
  • Exert up to 30 pounds of force occasionally, and/or up to 42 pounds of force frequently, and up to 10 pounds of force constantly to move objects

About Balsam Brands:

Balsam Brands is a multi-brand eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity to those who are seeking to have a meaningful impact in a fast-paced, high-energy environment. We love to reimagine eCommerce and retail in ways that thrill our customers, and to leave a lasting impact on the world around us. We have fast-growing teams in the Bay Area, Boise, Manila, and Dublin.

The company's outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.

About Headway:

Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedicated to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit:

Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.