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Part-Time Telephone Interviewer in Ann Arbor, MI at Headway Workforce Solutions

Date Posted: 2/24/2019

Job Snapshot

Job Description

Are you looking for a position that allows you to work independently and could lead to future opportunities? Are you outgoing and enjoy speaking to people on the telephone? Can you commit to a variable schedule including some evenings and weekends?

If so, you could be the perfect Telephone Interviewer! In partnership with the University of Michigan Survey Services Lab (SSL), Headway Workforce Solutions is seeking eager and organized Part-Time Telephone Interviewers to conduct surveys lasting from 5 minutes to over an hour. University of Michigan conducts a wide range of studies, giving you the opportunity to have a first-hand positive impact on your community!


Why you'll love working for us:
  • A chance to learn about social research working with an industry leader
  • Opportunities to work future studies based on your performance
  • You'll be providing important, meaningful data for use in official research
  • U-M SSL is one of the most prominent and successful research firms in America today

What you'll get:
  • $13.75/hour base pay rate
  • Paid training
  • Certified English/Spanish bilingual interviewers will receive an additional pay differential
  • On-campus location convenient to public transportation
  • Opportunity to work on additional projects after completing your study assignment learning new skills and best practices in telephone interviewing

Required Qualifications:
  • Communicate effectively by phone
  • Availability to work at least 16 hours a week, primarily evenings and weekends; some daytime shifts may be available.
  • Work until the end of your project (as little as 6 months, or long-term)
  • Self-motivate to get to work and achieve goals
  • Portray a professional demeanor at all times
  • Desired Qualifications:
  • Telephone experience 
  • Bilingual language skills (Spanish/English), not required

Apply today!


University of Michigan Survey Services Lab is conducting various studies on a wide range of topics, including:

Americans' Changing Lives (ACL): The Americans’ Changing Lives (ACL) study seeks to describe the major activities, satisfactions, and problems which Americans experience in major areas of their lives - family, work, and social and community activities. It seeks to discover how these vary and change across the life span of individuals and across varied social groups in our society. Among the questions the project team of this wave seeks to answer is how one’s neighborhood influences physical and mental well-being as one ages.  ACL is funded by the National Institute on Aging (NIA). The respondent pool (~1,900) for this study will include respondents who were interviewed in previous waves.

The Institute for Social Research at the University of Michigan seeks to recruit and retain a diverse workforce as a reflection of their commitment to serve the diverse people of Michigan, to maintain the excellence of the university, and to ground their research in varied disciplines, perspectives, and ways of knowing and learning

Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits.