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Telephone Operator in Lexington, KY at Headway Workforce Solutions

Date Posted: 3/8/2018

Job Snapshot

Job Description

Headway Workforce Solutions is currently seeking a Telephone Operator for 4-6 week contract opportunity in Lexington, KY with our partner, a subsidiary of the largest investor-owned utility company in the U.S.

Job Description:
  • Customer Facing – the location takes walk in payments and the candidates need to be comfortable with dealing with the public.
  • Answer and route incoming calls, greet lobby customers, and process payments.
  • General clerical assistance: making copies, processing and/or delivering mail.

Physical Demands:
  • Employee is required to talk, hear, and use hands to finger keyboard, telephone, and handle other objects.
  • The employee is frequently required to walk, sit and reach with hands and arms.
  • Vision required for this job includes close vision (clear vision within 20 inches).

Minimum Qualifications:
  • High School Diploma, GED, or equivalent
  • Experience with CRM Billing and Collections functions preferred.

Additional Information:
  • This is a 4-6 week contract.
  • The hours are Monday through Friday 7:30 am to 4:30 pm

Headway provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Headway complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.